Business Process Reengineering

DISC provides Business Process Reengineering to numerous clients to help dramatically improve performance and customer satisfaction by reinventing the business processes and other operational aspects (e.g., culture, social systems, and technology). DISC’s expertise provides Business Process Reengineering as an aspect to change, by using industries “Best Practices” (ISO, IEEE, CMM & CMMI, PMI, Prince2, and Six Sigma). DISC activities include performing a high-level assessment of the various business components of the organization; developing and maintaining strategic action plans; process implementation; process assessments, SCAMPI, and Software Capability Evaluations to provide a baseline for improvement and change.

DISC provides program and quality management support by effectively resolving customer problems that stem from process/product issues or defects that can be a significant challenge to their organization. Through DISC’s reengineering approach, they help their customers build a successful Quality Management system that can help both behavioral and cultural change. This includes identifying and developing a Metrics Program that provides insight to what is working and what needs to change.

Support includes:

• Tailored SPI Programs

• Assessments/Gap Analyses

• Expert Consulting

• Industry "Best Practices"

• Appraisals and Evaluations

• Measurement Programs

• CMM/CMMI/FAA iCMM Assessments, including CBA-IPI and SCAMPI

• ISO 9000 Assessments

• Action Planning

• Program Management Support

• Change Management Support

• Requirements-Based Testing

• Quality Assurance

• Capability Maturity Model Training