Help Desk and User Support

DISC performs help desk and user support for a variety of clients. The Help Desk personnel have experience with a wide range of operating systems, commercial off-the-shelf software, hardware, and custome software. DISC can provide Tier 1 through Tier 3 levels of support depending on the customer needs.

DISC support includes:

  • Tier 1, Tier 2, and Tier 3 Level Help Desk Support

  • User Support

  • Network Management and Support

  • Network Installations and Upgrades

  • Software Installations and Upgrades

  • User Training

  • Software Troubleshooting


 
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